This position offers you the opportunity to work alongside one of our high profile clients who specialize in internet based searching and video sharing platforms. The Quality Analyst is responsible for the overall quality performance of the center, encouraging simplified and streamlined issue handling within Customer Service operations teams. Successful candidates will be accountable for the achievement of both external and internal quality metrics with a keen eye on efficiency, continuously driving improvement in customer and client satisfaction.
Duties and Responsibilities
Qualifications & Experience
What we offer:
Salary package: 20.5K
Start date: January
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