Bespoke Recruitment
  • Home
  • Jobseekers
    • How we help candidates
    • Search Jobs
    • Browse Job Categories
    • Submit your CV
    • Refer a friend
    • Job Alerts
    • Bookmark Jobs
  • Employers
  • About
    • About us
    • Meet The Team
  • Blog
  • Contact
  • Sign Up
  • Log In

Sign Up

Login

Lost your password?

Accountancy & Finance / Call Centre & Languages / Construction / Customer Service / Engineering / Gaming / Healthcare & Medical / Human Resources & Recruitment / Information & Communications Technology / Legal / Life Sciences / Management / Manufacturing / Office & Admin / Pharmacy / Retail / Sales & Marketing / Temporary Workforce / Warehouse , Supply Chain & Logistics

Order Management fluent German Full Time Permanent

Bespoke Recruitment

Bespoke Recruitment

Website

Order Management Associate fluent German

 

Responsibilities

  • The primary role of the O2C Order Management Associate is to support the accurate, efficient and compliant customer order processing for customers across the our business
  • Effectively process all manual orders received through phone, fax & email, ensuring priority for urgent orders, ensuring a positive customer experience
  • Effectively manage all customer disputes to resolve any issues with orders, including completing outbound calls to established customers, coordinating with O2C Accounts Receivable or Supply Chain teams and escalating Tier 2 disputes to Analyst / Local team where applicable.
  • Review key metrics & communicate to stakeholders to ensure KPI’s are being met
  • Support global/regional O2C projects with influence on accurate, efficient & compliant order processing
  • Support the overall O2C Order Management team by demonstrating flexibility in providing cover for team members and training of new team members
  • Be seen as a “go-to” information resource for O2C Order Management processing and related queries

 

Qualifications

  • Fluency in English & German language
  • Demonstrate a strong compliance-oriented mindset & help to build a strong compliance culture
  • Familiarize with all applicable process documentation & training materials to ensure you operate in a fully compliant manner
  • Actively work with the core team members, internal customers/business partners, and LSP team members to build effective working relationships
  • Demonstrate excellence in all interactions with our company internal customers & business partners
  • Focus on measuring & improving our customer’s experience with the company
  • Build and maintain a strong knowledge of company’s product lines within the market
  • Demonstrate a strong improvement oriented approach & help to build a strong Continuous Improvement culture
  • Actively work with the core team members & Global O2C team to drive improvements for processes

 

 

  • Facebook
  • Twitter
  • Google Plus
  • Pinterest
  • LinkedIn

Related Jobs

  • HR Associate fluent German Full Time

    Bespoke Recruitment Cork, County Cork, Republic of Ireland €28000 - €32000

    HR Associate fluent German     HR Associate- first point of contact for most HR enquiries from employees, managers and...

    Apply For This Job
  • Head of Ecommerce – Fluent English and French Full Time

    Dublin, County Dublin, Republic of Ireland €50000 - €60000

    LOCATION: DUBLIN  Our client, a global player in luxury and fashion industry, is now looking for a candidate to fill...

    Apply For This Job
  • Clinical Business Operations Associate Full Time

    Bespoke Recruitment Cork, Republic of Ireland €40000 - €55000

    LOCATION: CORK, IRELAND*** (funded relocation package) Organization Overview:The purpose of the Clinical Business Operations (CBO) Associate role is to serve...

    Apply For This Job
  • Senior Associate Customer Meeting Services – fluent Spanish Full Time

    Bespoke Recruitment Dublin, County Dublin, Republic of Ireland €30000 - €40000

    ***LOCATION: CORK, IRELAND ***EU/UK Passport / Stamp 4 Purpose: The Associate completes Health Care Provider (HCP) contracting, payment, expense reimbursement...

    Apply For This Job
  • HR Officer/Generalist Full Time

    Bespoke Recruitment Dublin 5, County Dublin, Republic of Ireland €35000 - €37000

    HR OFFICER · Providing recruitment and selection support across the group and manage the onboarding process. · Work closely with...

    Apply For This Job
  • Clinical Trial Project Manager Associate (Exploratory Medicine) Full Time

    Bespoke Recruitment Cork, Republic of Ireland €35000 - €55000

    LOCATION: CORK, IRELAND Responsibilities The Clinical Trial Project Manager (CTPM) Associate leads the cross-functional study team in the development and...

    Apply For This Job

Job Overview

  • Date Posted: Posted 3 weeks ago
  • Expiration date: 26th May 2022
  • Location: Cork, County Cork, Republic of Ireland
  • Job Title: Order Management fluent German
  • Salary: €28000 - €32000
Apply for job

Apply For This Job

Before applying for this position you need to submit your online resume. Click the button below to continue.

Job Location

Follow us

© Bespoke Recruitment. All Rights Reserved. Recruitment Website Design.