Legal Coordinator Analyst with Nordic language

Responsibilities:

Be seen as a “go-to” information resource for Contracting to Pay queries both from external Healthcare Professionals and internal business partners & pre-contracting data management
Ensure excellent customer experience through the end to end management of the Contract to Pay & pre-contracting data management process in a compliant manner
Ensure adherence to Anti-Corruption requirements when interacting with and engaging Healthcare Professionals
Ensure data compliance with Transparency reporting requirements including supporting the Global Transparency team on potential data issues prior to publication
Monitor daily operational dashboard to ensure compliance with pre-defined SLAs & ensure effective distribution of the dashboard across the team
Review key metrics & communicate to stakeholders to ensure KPIs are being met & improved
Ensure efficient and effective issue resolution for queries escalated from CMS Associates
Effectively coach & mentor the CMS Associates to ensure they deliver excellence and compliance across the Contract to Pay process
Support global/regional CMS projects with focus on the Contract to Pay process
Support the overall CMS team by demonstrating flexibility in providing cover for team members and training of new team members

Basic Qualifications

experience with excellent communications & compliance skills together with experience identifying and delivering process change
Associates Degree (or equivalent work experience)
Fluency in English and Nordic language
Additional Skills/Preferences
Ability to handle complexity and utilize analytical skills, with attention to detail
Ability to proactively & effectively analyze & resolve problems
Ability to effectively prioritize and complete key tasks and deliverables
Able to respond flexibly and empathetically to customer needs, managing their expectations effectively
Ability to work in local/regional/global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external BPO/Meeting Planning company team members

Salary: up to 34K+5% bonus
36 months contract

Nordic fluent Legal Coordinator Analyst