Our client is a global pharmaceutical company from Cork, Ireland.
This role supports the United States (US) contact centre. The Medical Associate is responsible for responding to customer inquiries that are primarily received through phone calls. The Medical Associates deliver positive experiences in their interactions with healthcare professionals, patients and companies` sales representatives.
The Medical Associate is expected to connect with each customer through meaningful interactions by delivering easy experiences that enable people to feel they are genuinely cared for and able to trust us.
Current TLAC Hours of operations are between 2PM-12AM Cork time. Candidates should be willing to work shifts that span these times.
Compliance and HSE Directions Program
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