In a nutshell, we use a blend of technology and people to help clients provide a great experience to their customers, build customer loyalty, and grow their business!
Look at it this way… Do you remember that frustrating customer experience you had companies in the past? We fix it! It’s a complex job. It takes more than just retraining the customer service associate who helped you, or providing him the technology to have your information at his fingertips, or re-doing the website on which you searched for information. It takes assessing every single touchpoint that you might have with the company—from researching one of their products to purchasing the product to using the product, to receiving support—then putting in place the people, technology, processes and mindset needed to make your experience at each touchpoint the best it can be.
About the role:
In this role you will have to your passion for travel into action in customer service. After your training period (paid), you will be:
Salary: 15.694e p/year
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