German Account Receivable Associate

German O2C Account Receivable Associate

Location: Cork

The company

 Our client has been in business for almost 140 years. They work to improve global health by helping expand access to medicine, by working to strengthen policies that foster better health, by providing help to those in need, and by being an active participant in the communities they serve. Located in Co. Cork, they have shown commitment to be a responsible global citizen – in large part, through a long history of philanthropic contributions.

Responsibilities

 The primary role of the O2C AR Associate is to assume direct responsibility for the Credit Management of their Affiliate customers. The main objective is to reduce the risk of financial loss to the Company.

• Be seen as a “go-to” information resource for O2C AR credit management queries
• Effectively analyse all customer financial statements, payment trends & financial ratios to recommend limits to the affiliate process owner

• Analyse account discrepancies to ensure the customer account is enabled for payment
• Manage the monthly Aged Debt review for your affiliate including the underlying analysis & the presentation & follow ups

• Prepare & present Quarterly Credit Committee data for Global Treasury and Affiliates CFO’s.
• Execute Sales Order credit release in a compliant & timely manner on a daily basis
• Review key metrics & communicate to stakeholders to ensure KPIs are being met & improved
• Support global/regional O2C projects with influence on excellent credit management
• Support the overall O2C AR team by demonstrating flexibility in providing cover for team members training of new team members

Basic Qualifications    

• University Degree in Accounting/Business
• Demonstrated knowledge of Order to Cash work stream with a minimum of 2 years experience  in a multinational Shared Services environment
• Minimum 2 years customer facing experience.
• Must demonstrate strong telephone communication skills with ability to influence and negotiate
• Fluency in German and English
• Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
• Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.
• Demonstrate strong interpersonal skills, written and oral communication skills
• Accuracy and attention to detail
• High learning agility in a fast-paced environment
• Problem-solving skills
• To be able to translate business goals into specific objectives, and specific objectives into detailed needs
• To translate the information into meaningful understandings that are directly applicable to any project assigned
• Ability to demonstrate process improvement skills
• To be able to compare solution options, and evaluate how well they meet a particular need
• Ability to develop strong working relationships with various levels of personnel in the company’s Financial Organization, Affiliate Organization, customers, third party providers, and external auditors
• Gather information efficiently and recommend solutions persuasively
• Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.
• Good time management skills.
• Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.
• Proficient with Microsoft Office software (Excel, Word, etc…)

Additional Skills/Preferences 

• Compliance and controls experience
• Strong customer service skills
• Fluent German
• SAP experience