FRENCH native – O2C Accounts Receivable Analyst (US hours) Full Time Permanent

LOCATION: CORK, IRELAND for our client a multinational pharmaceutical company.

Work Schedule:

This role is within a team that supports the US time zone market so the candidate will cover the US market as part of a team rota, and the working hours options are as follows:

Option 1: 5 day work week, with 4 days daily hours 9-5pm and 1 day 1-9pm. The 1-9pm day will rotate.

Option 2: 4 day compressed work week, with 2 days 1-9pm and 2 days 8-6pm. The 5th day the employee will be ‘off work’. The ‘off work’ day may/will rotate based on team cover and support requirements.

Option 2 is available 6 months after start date for employee to choose after fully trained. Employee can remain on Option 1.

Key responsibilities for O2C AR Analyst US team hrs: French language required

The primary role of the O2C AR Analyst is to assume direct responsibility for the Credit Management of their Affiliate customers. The main objective is to reduce the risk of financial loss to the Company.

• Be seen as a “go-to” information resource for O2C AR credit management queries
• Effectively analyze all customer financial statements, payment trends & financial ratios to recommend credit limits to the affiliate process owner
• Analyze account discrepancies to ensure the customer account is enabled for payment
• Manage the monthly Aged Debt review for your affiliate including the underlying analysis & the overall presentation & follow ups
• Prepare & present for Global Treasury and Affiliates CFO’s.
• Process Cash application daily from FEBA, Customer Master Data, Collections calls and ad hoc queries to support operations
• Execute Sales Order credit release in a compliant & timely manner on a daily basis
• Review key metrics & communicate to stakeholders to ensure KPIs are being met & improved
• Support global/regional O2C projects with influence on excellent credit management
• Support the overall O2C AR team by demonstrating flexibility in providing cover for team members and training of new team members

Personal Attributes

• Ability to handle complexity and utilize analytical skills, with attention to detail
• Ability to proactively & effectively analyze & resolve problems
• Ability to effectively prioritize and complete key tasks and deliverables
• Ability to respond flexibly and empathetically to customer needs, managing their expectations effectively
• Ability to work in global team environment and communicate effectively with both internal business partners of all levels & disciplines as well as external Business Process Outsourced team members

Systems

• Experience with SAP O2C Module
• Experience in Business Warehouse or Business Objects,
• MS Excel, Word and PowerPoint

Qualifications

• 2-3 years’ experience in O2C or Finance function, preferably with knowledge of credit management & customer service and experience in identifying and delivering process change
• Degree in Business and/or Accounting (or equivalent work experience)
• Fluency in English and French required

Compliance

• Be familiar with all applicable process documentation & training materials to ensure you operate in a fully compliant manner
• Ensure ownership for all applicable Sox & Operational controls for your area

People

• Actively work with the core team members, internal customers/business partners, and LSP team members to build effective working relationships
• Coaching and mentoring the O2C AR Associates

Customer

• Demonstrate excellence in all interactions with our company internal customers & business partners
• Focus on measuring & improving our internal customer’s experience with the company
• Build and maintain a strong knowledge of company’s product lines within the market

*Travel Percentage – Up to 10% international travel may be required