Our client provides a dynamic and challenging work environment supporting a successful IT solutions provider business product line via multiple communication methods all in a professional and timely manner.
A Technical Support Expert must have the efficiency to interface with international business customers, provide remote technical support on implementation of technology using various networking products & applications and resolve product related issues. The candidate must be technical oriented person with some experience in networking and network devices. They should be able to troubleshoot the company consumer networking equipment such as DSL routers/gateways, wireless routers and access points, network adapters, multimedia networking products, VoIP products, print servers, network storage (NAS). The person will be providing 1st tier technical support for our Consumer (RBU) and Service Provider (SPBU) class products.
The company encourages career progression. As part of this role, further skills development such as CCNA, LPIC Qualifications and others will be encouraged.
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Italian or German fluent 2nd Level Community and Technical Support Our client, a BPO company on behalf of NETGEAR, is...Apply For This Job