Customer Support fluent German

Location: Porto, Portugal

• You will be a single point of contact for advertisers and agencies for different types of inquiries;
• You are putting together solutions to support and expand your customer’s
• Needs
• From the beginning, you will take an active role in providing excellent and nimble customer service experience and continuously seek initiatives to enhance service and improve the overall customer advertising experience.
• You will manage all different types of inquiries generated via inbound activities such as chat, email and social media etc.
• You will demonstrate the value of different solutions and provide post-sales support for all self-service products;

Required profile:

• Fluent, verbal and written in German (C1);
• English level min B2
• Ability to multitask & work under pressure;
• Fast learner, diligent worker;