Customer Support Agent fluent German
The role of the Medical Information Agent is to support Medical Information Services in Europe. The Medical Information Agent is responsible for professionally responding to medical/pharmaceutical inquiries from Health Care Providers (HCP), patients and other customers. The Agent is also responsible for documenting all customer interactions in the appropriate computer system.
Medical Information provides answers to unsolicited medical requests from customers. Answers are created based on professional and scientific expertise, and serve as an essential link between company and customers (HCPs or patients, respectively). Careful listening to customer needs and adequate responding to customer inquiries is associated with a positive customer experience.
Trial Capabilities Associate Contract & Budgets Germany The Trial Capabilities Associate is responsible for overseeing specific clinical contract activities. The...Apply For This Job