Customer Service – Swedish (Fluent)
Our Client is making a difference for people the world over by discovering, developing and delivering medicines that help people live longer, healthier and more active lives.
The company enjoys a strong reputation for quality and consistent focus on employee development. Our Client’s mission is to attract the best people and always look at alternative ways to provide opportunities for their people to excel, grow and build an exceptional and fulfilling career. Other than working with a great team, also offer a very competitive benefits package. You will be provided an open, transparent, and friendly work environment where we empower people and provide them with opportunities to develop their long-term career.
The Customer Meeting Services (CMS) team support company’s Meeting Owners throughout Europe, Russia, Ukraine, Turkey and recently South Africa with meeting planning, oversight, execution and transfer of value (TOV) data collection to enable compliance with the EFPIA Disclosure Code. CMS teams locally provide support for Meetings Oversight, while the CMS teams located in the GBS complete Health Care Provider (HCP) contracting, payment, expense reimbursement and compliance support.
The CMS Team works cross-functionally with regular interaction with key business partners within the GBS, European & Global CMS network, along with other key connected functions in the company, in particular Global Transparency, Global Commercial Operations (GCO) and Ethics & Compliance.
The team is made of 50 multilingual and crossed skilled individuals providing services to HCP’s across Europe.
The primary role of the CMS Analyst is to provide excellent contracting and payment support to the external Healthcare Professional as well as the internal affiliate business partner.
Requirements: Experience and Education
*Travel Percentage – Up to 10% international travel may be required.
The company does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Salary: 25-30k year
-Position: 2 year contract
*Fluent in English and Swedish
** Due to the nature of the position, the candidate must have EU work permit or be an EU citizen
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