Clinical System and Supply Associate Full Time Permanent

Our client unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Purpose:

These roles for Clinical Systems and Supply Planning (CSSP) Decentralized Trials (DCT), will serve as business associates enabling DCT operations, including Mobile Research Units (MRU) and DCT implementation, with an initial focus on the Neutralizing Antibodies Clinical Program. These roles will be responsible for executing business projects and maintaining capabilities to support DCT operations and implementation. These roles are responsible for collaborating with other functional areas within clinical development and directly with vendors to execute implementation and ongoing support of these capabilities.

Primary Responsibilities:

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position.

Decentralized Trials Operations Support

• Provide operational support for MRU deployments
• Monitor temperatures on MRU and manage the temp excursion process
• Perform inventory management on MRU and MSU
• Ensure binders are updated with new training materials as needed
• Continually seek and implement means of improving processes to reduce cycle time and decrease work effort

Decentralized Trials Implementation Support

• Provide operational support for DCT services and service providers
• Create, update and monitor daily reporting for site, patient and visit progression
• Analyze and oversee system reporting
• Manage daily issues, track trends, collaborate on solutions and oversee resolutions for implementation
• Ensure information management including training, communication, and documentation are kept up to date at all times
• Continually seek and implement means of improving processes to reduce cycle time and decrease work effort

Project Management

• Compile data for metrics/dashboards related to operation and implementation
• Resolve operational issues that arise and apply shared learnings across functions and to external partners
• Create best practices to be shared cross functionally
• Create training materials and job aides for area of focus

Partnership

• Partner and/or strengthen relationships between key providers and customers supporting the Neutralizing Antibodies Clinical Program
• Partner with vendors to facilitate a good customer experience
• Actively participate in shared learnings across the team

Minimum Qualification Requirements:

• Degree in Medical, Pharma, Clinical, Nursing or similar desired
• 2+ years of Clinical Research experience or 2+ years of material movement experience

Other Information/Additional Preferences:

• Strong Project Management
• Organizational skills
• Prioritization skills
• Attention to detail
• Strong interpersonal skills
• Excellent oral and written communication skills
• Vendor relationship management skills
• Open to potential evening shift work (Mon-Fri only)

Our client does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.