Bilingual Technical Support Manager Full Time Permanent

THE POSITION IS BASED IN LONGFORD, IRELAND

PURPOSE OF THE JOB:

To ensure the plant meets its customer quality, service, regulatory, financial and safety goals through effective leadership, support and management improvement projects within the Global Technical Operations & Innovation Department, across the Longford Site and at Division level.

MAJOR RESPONSIBILITIES

• Lead and manage product improvement team(s) at the Longford site.

• Design and manage product development / improvement projects, in compliance with Q04 document series requirements.

• Design and manage process improvement projects as required.

• Support and lead design transfer activities and new product launches as required.

• Identify and implement cost reductions that do not impact product quality or process adherence.

• Lead and support high priority projects that are important to the Global Technical Operations & Innovation Department, Longford Site and Division business plan as agreed with the Technical Operations New Product Launches Manager.

• Track and report project results to internal and external management as agreed with the Technical Operations New Product Launches Manager.

• Identify and communicate any project related issues to Senior Management Team and develop contingencies.

• Liaise with, seek appropriate advice from and report when necessary to colleagues in our sister sites.

• Collate & present financial information in support of Cost & Product Improvement Projects, and Latest Best Estimates of financial performance for these projects within the Global Technical Operations & Innovation Department and across the Longford Site as required.

• Support the Global Technical Operations & Innovation Department Financial Planning activities and ensure that all submissions are completed on time per the deadlines agreed with the Financial Departments.

• Contribute to the Global Technical Operations & Innovation Department Goal setting process and roll out team/department/site goals and updates to team/departmental personnel as required.

• Ensure all employees, including those not under his/her direct supervision, comply with all company rules and regulations.

• Ensure annual appraisals are carried out, that training needs are identified and training plans, as required, are updated.

• Optimize the use of human resources by encouraging an atmosphere of involvement, open communication and effective teamwork.

• Recommend / implement improvements to standards and foster a culture of continuous improvement in safety.

• Liaise directly with other departments in accident / incident investigation and address any issues arising from these investigations.

• Bring to the attention of the Technical, Quality and Operations Managers in areas of risk in the production or Quality Systems operations which might have an adverse effect on product safety or quality.

• Demonstrate an understanding of the application of the Quality Policy through daily activities.

• Ensure that the plant meets the quality requirements of its customers, internal quality systems, internal & external auditors and other external agencies.

• Ensure applicable GMP and GLP requirements are maintained.

EDUCATION & COMPETENCIES:

• A Bachelors of Science degree or higher in a relevant Chemistry or Life Science discipline

• 2 years experience in the development or manufacturing support of diagnostic assays or 2 years experience in a technical position in a relevant scientific industry or relevant post-graduate qualification.

• Two years experience of managing product cost improvement projects